Bell Enterprise

Norcom Telecom is a full service authorized and certified Bell Canada Partner. Our Bell Canada trained professional sales people have more than 100 years experience in the telecommunications industry. We will review your current services, discuss your business requirements and growth plans and recommend the services, application solutions  and price plans that will provide you with competitive opportunities while controlling your costs.
For more information please contact us by email here.



Voice / Phone systems Solutions

Basic Voice Services


A basic business line on Canada’s most reliable voice network, our1FL service provides a local telephone number and related switching and network facilities to business clients on a per-subscriber line.

Local Link:

Local Link provides small and medium business customers with a network-based voice system that is feature-rich, affordable and easy to use.

Calling features include:

·         Voicemail

·         Call display (name and number)

·         Call forwarding

·         Call waiting

·         Speed call

·         Last number redial

·         Hold

·         Call blocking



Megalink (ISDN PRI) provides the client with an integrated solution which supports multiple voice and data applications, delivers high efficiency and flexibility, and includes a powerful set of call management features. Megalink is customized to business’ needs, and provides emergency backup options such as automatic call redirection.

Megalink service provides digital access between the Integrated Services Digital network (ISDN) compatible equipment at the customer’s premises and Bell’s public switched telephone network (PSTN) and is based on ISDN primary rate interface (PRI).

SIP Trunking:

SIP Trunking service from Bell provides organizations with a gateway to the public switched telephone network (PSTN) through an IP network. This allows voice calls – whether local or long distance – to run over a single data backbone.
Not only does SIP trunking provide more flexibility and simplicity in managing your network, it also provides the foundation for the deployment of on-premise or network-based UC applications, while offering a strong return on your IP technology investments.
SIP Trunking service from Bell is delivered over a mature and proven VoIP infrastructure and top-rated North American MPLS/optical foundation on which Bell flagship IP VPN and Ethernet services are based.
Bell has also partnered with industry leaders in the SIP application server and session border controller markets to provide a strong roadmap to future UC services and business benefits.

Bell Total Connect:

Bell Total Connect is a carrier-grade, hosted IP telephony and unified communications service for businesses. It delivers crystal-clear voice quality and a full range of messaging, collaboration and conferencing tools to multiple devices including desk phones, desktop computers and smart phones.

With Bell Total Connect, businesses get the reliability, control and security they’ve come to expect from an on-premises voice system plus the flexibility and scalability of cloud infrastructure. Bell Total Connect is deployed with limited upfront investments and is offered on a pay per-user model.

Internet and Data Solutions

Business Internet:

Business Internet from Bell provides cost-effective, high-speed, business-grade Internet access for small business customers. With Business Internet from Canada’s #1 Internet service provider, you get:

·         Internet with download/upload speeds up to 250 Mbps

·         Security features included to protect your data

·         A modem with Wi-Fi capabilities

·         À la carte or bundled options to suit custom needs

·         Standard 24-hour SLO with Same Day Next Day repair

·         Full installation by a technician


Business Internet Dedicated:

Business Internet Dedicated service from Bell gives customers permanently connected, high-speed Internet access with exceptional uptime and performance. It offers comprehensive service-level agreements, stringent security protection, and 24/7 monitoring to ensure optimum performance and reliability.


Optical Ethernet:

·         Is intended for businesses of all sizes, from small ones needing a modest Internet value-based connection for email and browsing, to large corporate enterprises needing e-commerce, hosting and other intensive Internet applications.

BID OE Burstable:

·         Is ideal for businesses that occasionally require additional Internet bandwidth for short intervals.

BID OE Fixed:

·         Is suited for businesses that have stable bandwidth requirements and need to control their Internet usage and expense.

BID OE Reserved:

·         Is ideal for businesses that require no degradation of service and require dedicated bandwidth. Businesses where success hinges on the Internet could benefit most from this option.


·         Is suited for businesses that require reliable, symmetrical connection to support their mission-critical applications.


ADSL/ Extra:

·         Businesses with fewer than 50 employees or a small local network.

·         Companies with servers that require a permanent Internet connection, 24/7.

·         Customers seeking a fully managed Internet solution.

·         Companies with several remote employees that require multiple static IP addresses.



IP VPN is a national and global service from Bell that is comprehensive, fully managed and utilizes a secure IP MPLS core network that allows clients to converge their communications needs onto one single robust network. Our fully redundant IP VPN service architecture protects against equipment, catastrophic or geographic failures and vendor vulnerabilities. It is regarded as one of the most hardened networks in the world.

A Virtual Private Network (VPN) is a network based on a shared infrastructure that offers the same policies and performance of a private network. VPNs can be delivered over the Internet or over a private shared network using many different underlying technologies such as Frame Relay, ATM, and IP (including Internet).

To stay competitive, businesses need a secure and reliable communication solution that increases employee productivity and collaboration across all locations. IP VPN service from Bell provides a reliable, fully managed wide area network service that is supported by the most aggressive service-level agreements and advanced redundancy options in Canada. Backed by continued investments to maintain our leading private MPLS infrastructure and technical expertise, IP VPN service supports emerging applications and business growth, while helping businesses optimize IT costs and realize typical savings of 60-80% compared to legacy WAN technologies, or 15% compared to in-house managed IP VPNs.

All WAN equipment is included in the price of the service, eliminating upgrade and maintenance expenses and simplifying budget management with a single, predictable cost.


IT / Cloud Solutions


Office 365:

Office 365 from Bell combines the latest versions of MS Office applications with best-in-class business email, file sharing and web conferencing tools and administrative controls. A highly flexible solution, Office 365 from Bell can provide single applications such as MS Exchange 2013 on your own or bundle multiple applications together, including Exchange 2013, SharePoint 2013, Lync 2013 and Office 2013.

Data Centre:

Whether you have your own infrastructure or are looking for a scalable, dependable outsourced computing environment, Bell has the right solution. Our hosting services include Co-location, Virtual Data Centre and Content Delivery Network. We also offer cloud services such as Infrastructure as a Service (IaaS) and Software as a Service (SaaS) as well as hybrid solutions that can be tailored to meet specific organizational needs. Our Professional Services consultants have the expertise to help design, build and implement data centre solutions both for customer premises and Bell own high scalable data centres.

Infrastructure as a service:

Infrastructure as a Service (IaaS) from Bell gives you access to state-of-the-art IT infrastructure hosted in secure, high performance Canadian data centres. With no upfront investment, you get the building blocks of an enterprise-grade IT architecture, virtualized and hosted in Bell data centres including:

·         Virtual servers and storage

·         A web-based self-serve portal

·         Multiple network access options

·         Flexible billing, with a pay-per-use and discounted monthly options

·         With Infrastructure as a Service from Bell, you can:

·         Quickly deploy applications, systems and databases with highly scalable computing power whenever needed

·         Reduce expenses by investing only in the computing resources they need

·         Easily scale processing power and storage



Co-location Hosting service from Bell is ideal for server co-location, disaster recovery, data centre and IT facility outsourcing, allowing you to install your own equipment in one of Bell or Q9’s state-of-the-art data centres.
With this service, you get:

·         Physical space in a cabinet or cage

·         Direct, fast, highly scalable Internet connectivity

·         Backup power with multiple uninterrupted power supply (UPS) systems and generators

·         Physical security and a fire suppression system

·         24/7 on-site support


Optional managed and network services to provide an end-to-end solution include:

·         Managed disk backup

·         Managed load balancing

·         Managed firewall

·         Managed VPN

·         Managed switches

·         Bell connectivity


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